Everything that happens either side of the box.
Stock, quotes, sourcing, staging, freight and warranty. Ten services that turn a parts list into hardware on your bench.
A distributor first. The services exist so the hardware lands properly.
Most of what we do is buy hardware, hold it and ship it. Around four in five orders never involve a conversation, which is exactly how a good supplier should feel when you already know what you want.
See our services below.
Stock you can actually get hold of.
We buy in volume and hold it. That is the whole job of a distributor, and it is the part most suppliers quietly skip — plenty of catalogues are just a shop front bolted onto somebody else’s warehouse.
Our fast-moving lines sit on a shelf in our own network, not on a purchase order to a manufacturer. When your customer has an install date, that difference is the whole conversation.
If a line is short or on allocation you hear about it at quote stage, not after the money has left your account.
The catalogue is open at three in the morning.
Roughly four in five of our orders arrive through the website with nobody from our side involved. Browse, check the price, check availability, pay, done.
Trade and retail buyers use the same shop. What changes with a business account is what sits behind it: saved addresses, order history, reordering from a previous basket, and the option to be invoiced rather than pay by card.
Consumer buyers get the same catalogue and the same delivery network. There is no separate trade-only stock.
When a basket is not enough.
Procurement teams rarely buy from a shopping cart. They need a document with a reference on it that can go into a finance system, get approved, and be matched against an invoice later.
Send us a parts list and you get a quotation back the same working day, priced line by line against your own part numbers. Need to prepay or clear customs? We issue a proforma. Need something the website cannot price — a bespoke configuration, an odd quantity, freight calculated to an awkward address? We build the order and send a payment link so you can settle it in a click.
Credit terms depend on a creditworthiness check. If an account is not approved, everything else still works exactly the same way.
If it is not on the shelf, we go and find it.
A hundred and fifty thousand lines is a lot. It is still not everything.
For anything we do not hold, we buy through manufacturer-authorised channels across the UK and Europe. That covers non-stock items, end-of-life spares that vendor portals have stopped listing, and project quantities nobody keeps sitting around. You get a realistic date with the quote, and if it slips, you hear it from us first.
Price match applies to a legitimate written quote on an identical part number. Send it over and we will look at it.
Ask us before you order, not after.
Buying the wrong part costs more than the part. It costs the return, the reorder, and the day the engineer stood in a comms room with the wrong optic.
So ask first. Will that transceiver negotiate with that switch. Is the UPS big enough for the load and the runtime you actually need. Does the caddy fit the chassis. Which mount takes that panel. It costs nothing, whether or not you end up ordering.
We would rather lose an order than process a return six weeks later. Nobody enjoys the second one.
Flashed, configured and labelled before it ships.
Some kit needs to work the moment it comes out of the box, because the person unboxing it is on site for one day only.
We can update firmware, apply a base configuration, asset-tag the hardware, run it long enough to catch the units that were never going to survive week one, and repack it in a documented order so the install follows a list instead of a hunch.
Most useful on multi-site rollouts, remote locations, and any deadline with no room for a second visit.
Out of the warehouse, into thirty-one countries.
We hold stock across several warehouses in the UK and mainland Europe and dispatch from whichever one gets the order to you soonest. Our London address is a corporate office — there is no stock there and no collection service.
Everything moves on DHL Express, FedEx, UPS or DSV, with tracking issued at dispatch. Palletised freight is available for volume.
Collection from warehouses is not offered, and we do not publish warehouse locations.
We deal with the manufacturer so you do not have to.
Everything we sell carries a valid manufacturer warranty. When something fails, the last thing you want is to be handed a support portal and a case number.
Tell us what happened. We work out whether it is a hardware fault or a configuration problem, raise the claim, chase the vendor, and stay on it until there is a replacement or a repair in your hands.
Business accounts get warranty records kept by serial and part number, which is useful when asset management asks awkward questions.
Sell it under your own name.
Plenty of our volume goes out to companies whose customers have never heard of us, and that is exactly how it should be.
Resellers, integrators and IT consultants get pricing tiered on volume and history, blind drop-shipping straight to the end customer, and demo units for opportunities worth chasing. Your paperwork, your branding, your relationship.
If you resell hardware and you are tired of a distributor courting your customers behind your back, that is the pitch.
When it is bigger than an order.
Refits, rollouts, framework agreements and annual supply arrangements do not fit a standard quote.
For those you get a named contact, pricing structured around a budget and payment terms rather than a list price, scheduled deliveries against a programme, and the technical and commercial documentation a tender submission actually asks for.
Talk to us early. Pricing built around a programme beats pricing bolted on after the budget is signed off.
Where it goes, and how long it takes.
Lead times below are for in-stock products and count working days from dispatch. Orders placed before the cut-off usually go out the same day.
About a fifth of the business is not boxes.
Supply is the bulk of what we do and we are not going to pretend otherwise. Alongside it sits a smaller practice for customers who would rather hand over the build than manage it themselves.
If you only ever want hardware, that is completely fine. Nobody here works on commission for the rest of it.
Send the list. We will price it.
Part numbers / SKUs, quantities, and a complete delivery address is enough. You get pricing, a stock position and a delivery date back the same working day, with volume and project rates where the numbers justify them.
